I really like how
Jon
Udell describes the interactions between human and computer during an
automation lesson:
- Automating software systems reminds me of teaching a kid to ride a
bicycle. A hands-on phase, in which you directly control the process,
segues into a hands-off phase as the kid, having internalized the skill,
asserts control. During that segue, however, there’s a complex
negotiation. Control is traded back and forth in varying degrees, governed
by a sensitive two-way feedback mechanism.
For more automation insights, read Jon’s recent InfoWorld
column.